When can I expect to receive my outfit?
We aim to post your item with at least two working days to get there via overnight courier.
Sometimes we will post the day before if your outfit has been sent back late to us from the previous person.
When the item is on its way you will be sent the tracking number so you can follow its progress.
When can I pick my order up?
You can pick your order up the day before you want to wear it. If you need it before this just send us a message.
Can I come and try an outfit on before I hire?
We do have a time during the week for try-ons for our Auckland customers. Unfortunately we can’t hold an item to try on. Things get booked and sent quickly. We are open for try-ons on Thursday from 3pm - 7pm and Saturday morning from 9am - 11am.
How do I know if the item is available when I want it?
Just go onto the website and put the date you wish to wear the item in the calendar? If it’s available for that date it will let you go ahead and book it.
Can you send me an outfit to try on?
Unfortunately we can’t post items for you to try on.
What if I get my outfit and it doesn’t fit or I don’t like it?
Most of the designers have a size guide on their websites. We suggest you look at these before you book an item. If you haven’t booked an item from that designer before you can always ask us what sort of fit it is. Generally they are true to sizing, meaning if you’re a size 8 you order an 8. Some of the wrap dresses are quite flexible sizing. We cannot refund if an item does not fit you sorry.